The Code of Conduct for Customer Satisfaction reflects Winning’s commitment to ensure the fulfillment of one of its main objectives which is to have its stakeholders satisfied and with high levels of loyalty to its management consulting, training and time & materials services.

You can read more about this subject in both the Portuguese and English versions.

Read the portuguese version, here.

Read the english version, here.

If you need to file a complaint click here.

In case of dispute, the consumer can appeal to a Consumer Alternative Dispute Resolution Entity.

http://www.centrodearbitragemlisboa.pt/

Rua dos Douradores, nº 116 – 2º 1100-207 Lisboa

Contact: 218807030

Fax: 218807030

Email: juridico@centroarbitragemlisboa.pt

Other questions, complaints or comments related to the scope of service provision may be sent to the email address qualidade@winning.pt.