Robotic Process Automation in Healthcare
Learn how RPA can ease the administrative workload in healthcare and let professionals focus more on patient care.
Robotic Process Automation (RPA) uses software robots to perform routine, repetitive tasks. These are usually done by healthcare or administrative staff.
RPA bots follow set rules to complete tasks. For example, they log into systems, move files, copy and paste data, fill out forms, and extract information from documents or websites.
Common RPA Use Cases in Healthcare
Test and Appointment Scheduling
RPA can manage test bookings and patient appointments. It also sends results and considers the time needed to process them.
Screening Campaigns
Bots help find the right patients for screening. They use data like medical history, test results, or medication to do this.
Monitoring Medication Interactions
The system compares the new prescription with a patient’s current medications. This helps spot possible interactions.
Automated Communications
Emails and SMS reminders are sent automatically. This reduces missed appointments and saves staff time.
Hospital Pharmacy Inventory
RPA checks product stock levels. It also calculates how many days are left before running out.
Want to apply RPA in your organisation?
Get in touch with our team to explore how automation can save time, improve patient service, and simplify daily operations.
Almudena Nake, Partner and Head of Healthcare at Winning Consulting Spain, has over 20 years of experience in strategic consulting and digital transformation within the healthcare sector. She has worked with clients in the public sector (Ministry of Health, European Commission, Regional Health Departments, Public Hospitals, Research Centers, Institutional Bodies) as well as the private sector (biotechnology and medical device companies, investors, pharmaceutical companies, and private hospital groups).
She holds a PhD in Sciences from the National Polytechnic Institute of Toulouse (INPT, France), a degree in Chemical Sciences from the Complutense University of Madrid, and a Master’s in Management from the School of Industrial Organization (EOI, Madrid). Additionally, she is a professor for the Master’s program in Health Biotechnology at CESIF (Higher Education Center for the Pharmaceutical Industry).